Medical Collections

Medical Collections Notification
Department of Tax and Collections is excited to announce the migration to the new collection system called Impact. As a result, your account number may have changed. If you are having difficulties logging in to the payment website to make a payment, please contact (408) 326-1002 for assistance.

Instructions for locating and making  a payment online.

Notice: Medical Collections is not accepting phone payments at this time, however, you may continue making online payments by clicking "Make a Payment" below.

Fax Number

Our Fax Number is 408-287-6515.

Contact Your Collections Officer 

To contact your Revenue Collections Officer, use the phone number listed by your last name:

Last NameTelephone Number
A – Cal408-326-1035
Cam - Espinol408-326-1023
Espinom - Hernandez408-326-1032
Hernandeza - Madir408-326-1024
Madis - Olaf408-454-3036
Olag - Rok408-326-1056
Rol - T408-326-1030
U  - Villan408-326-1022
Villao - W408-326-1029
X -Zamo & Zamp- Zz408-326-1031

If you can't reach your account representative, call (408) 326-1002 and ask to speak with your account representative’s supervisor.

DTAC sends out billing statements twice a month. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DTAC staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is return all calls within two business days.

Information for County of Santa Clara Retiree Accounts can be found at Legal and General Collections.

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