Pay by Phone 

Call 1-877-729-4773 toll-free to use our Interactive Voice Response (IVR) system to pay using Visa, American Express, Discover, MasterCard, or eCheck (Electronic Funds Transfer) from your checking account.

Fax Number

Our Fax Number is 408-287-6515.

Contact Your Collections Officer 

To contact your Revenue Collections Officer, use the phone number listed by your last name:

Last Name Telephone Number
A – BERM 408-326-1034
BERN - CON 408-326-1026
COO - FIG 408-454-3036
FIH - HARRIN 408-326-1023
HARRIO - LAK 408-454-3059
LAL - MARTINEY 408-326-1024
MARTINEZ - NEW 408-326-1032
NEX - RAE 408-326-1035
RAF - SANCH 408-326-1030
SANCI - U 408-326-1056
V - VILLAN 408-326-1022
VILLAO - W 408-326-1029
X - ZAMO 408-326-1031
ZAMP - ZZ 408-326-1031

If you can't reach your account representative, call (408) 326-1002 and ask to speak with your account representative’s supervisor.

DTAC sends out billing statements twice a month. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DTAC staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is return all calls within two business days.

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