Public Assistance Collections

NOTICE: We are currently implementing system maintenance. You may continue making payments using your credit, debit card or echeck (new), but your current balance may not be reflected on the website until mid-April.  Please call your account representative for the most up-to-date balance on your account.

Public Assistance Collections accepts payments for public assistance and welfare debts such as CalWORKs, CalFresh (Food Stamps), General Assistance, CAPI, Adoption Assistance, Foster Care, and IHSS Provider overpayments.​

Online Payments

Seven Days a Week, 24 Hours a Day

Secure online payments can be made by credit or debit card at any time.

Accepted cards are:

  • Discover
  • American Express
  • Visa
  • MasterCard
  • bank issued debit card

There is no fee for using this method of payment.

Use your monthly billing statement information for case number, last name, and first name to begin the online payment process.

Mail-In Payments

Please do not mail cash

Make checks or money orders payable to the SCC DTAC. Include case number and debtor name.

Mail payment to:

Department of Tax and Collections
852 N. 1st Street
San Jose, CA 95112

Phone Payments

Seven Days a Week, 24 Hours a Day

To pay by phone dial: 1-844-472-9772

Secure payments by phone can be made by credit card or debit card at any time.

Accepted cards are:

  • Discover
  • American Express
  • Visa
  • MasterCard
  • bank issued debit card

There is no fee for using this method of payment.

What you’ll need to pay by phone:

  • your zip code
  • your debt number (found on your monthly billing statement)

Payment Drop Box

Seven Days a Week, 24 Hours a Day

Please do not deposit cash

A payment drop slot is located on the southeast corner of the building near the entrance adjacent to the parking lot.​

Tax and Collections
852 N. 1st Street
San Jose, CA 95112

In-Person Payments

To limit the spread of the Coronavirus, limited in-person services are available by appointment.

Make an Appointment

Contact Information

Email Address:
[email protected]

Telephone Number:
(408) 326-1004

All inquiries will be answered within 2 business days.

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