Medical Collections
Medical Collections Notification
Department of Tax and Collections is excited to announce the migration to the new collection system called Impact. As a result, your account number may have changed. If you are having difficulties logging in to the payment website to make a payment, please contact (408) 326-1002 for assistance.
Notice: Medical Collections is not accepting phone payments at this time, however, you may continue making online payments by clicking "Make a Payment" below.
Fax Number
Our Fax Number is 408-287-6515.
Contact Your Collections Officer
To contact your Revenue Collections Officer, use the phone number listed by your last name:
| Last Name | Telephone Number |
| A – Cal | 408-326-1035 |
| Cam - Espinol | 408-326-1023 |
| Espinom - Hernandez | 408-326-1032 |
| Hernandeza - Madir | 408-326-1024 |
| Madis - Olaf | 408-454-3036 |
| Olag - Rok | 408-326-1056 |
| Rol - T | 408-326-1030 |
| U - Villan | 408-326-1022 |
| Villao - W | 408-326-1029 |
| X -Zamo & Zamp- Zz | 408-326-1031 |
If you can't reach your account representative, call (408) 326-1002 and ask to speak with your account representative’s supervisor.
DTAC sends out billing statements twice a month. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DTAC staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is return all calls within two business days.
Information for County of Santa Clara Retiree Accounts can be found at Legal and General Collections.