Legal and General Collections
The DTAC Legal and General Collections Unit handles collections for a variety of accounts including:
- Subrogation - Third Party Litigation matters
- Suits - County Counsel and Small Claims Court
- Wage Garnishments on DTAC Litigation Accounts
- Retiree Services - Santa Clara County Court Retirees
- Registrar of Voters
- Roads and Airports
- Planning Department
- Animal Control
- Weights and Measures
- Probate
- Demand requests from financial institutions
Pay by Phone
Call 1-877-729-4773 toll-free to use our Interactive Voice Response (IVR) system to pay using Visa, American Express, Discover, MasterCard, or eCheck (Electronic Funds Transfer) from your checking account.
Fax Number
Our Fax Number is 408-287-6515.
Contact Your Collector
To contact your Collecter, use the phone number listed by your last name:
| Last Name | Telephone Number |
| A – Castilln | 408-326-1063 |
| Castillo – Farm | 408-326-1066 |
| Farn – Hernandez | 408-326-1060 |
| Hernandeza – Lunc | 408-326-1062 |
| Lund – Olivn | 408-326-1204 |
| Olivo – Romn | 408-326-1059 |
| Romo – T | 408-326-1061 |
| U – Z | 408-326-1057 |
For Probate and Demands, please call 408-326-1065.
If you can't reach your account representative, call (408) 326-1006 and ask to speak with your account representative’s supervisor.
DTAC sends out billing statements twice a month. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DTAC staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is to return all calls within two business days.